Privacy Policy

Scope of this Policy

This Privacy Policy applies to Deckavo websites, apps, account registration flows, customer support interactions, and product analytics related to the Deckavo boardgame deck creation service.

It does not apply to third-party sites, tools, or integrations that maintain separate privacy notices.

Information Deckavo collects

Deckavo may collect account identifiers such as email address, authentication metadata, technical usage information, device and browser details, consent preferences, support communications, and project content that you choose to upload or create in the service.

If analytics or preference cookies are enabled, Deckavo may also process session-level interaction information used to understand product usage, diagnose issues, and improve performance.

Why Deckavo processes personal data

Deckavo processes personal data to provide the service, authenticate users, secure accounts, persist user settings, support exports and storage workflows, respond to support requests, detect abuse, comply with legal obligations, and improve product quality.

Where required by law, analytics and non-essential storage technologies are used only with your consent. Necessary technologies remain active because they are required to operate sign-in, security, and consent records.

Legal bases for EEA, UK, and Swiss users

When GDPR-style laws apply, Deckavo typically relies on contract necessity to provide your account and requested features, legitimate interests for security and service improvement, legal obligation where compliance is required, and consent for non-essential analytics or preference technologies when applicable.

You may withdraw consent for optional technologies at any time through Privacy Settings without affecting prior processing that was lawful before withdrawal.

Retention

Deckavo retains personal data for as long as reasonably necessary to provide the service, maintain account integrity, resolve disputes, enforce agreements, and comply with legal obligations. Retention periods vary based on data type, account status, security needs, and operational requirements.

Consent records may be retained for longer where needed to demonstrate compliance.

Sharing and processors

Deckavo may share data with infrastructure, authentication, storage, analytics, customer support, and security providers acting on behalf of the service operator under appropriate contractual or legal safeguards.

Deckavo may also disclose information when reasonably necessary to comply with law, protect rights and safety, investigate fraud or abuse, or support a merger, acquisition, financing, or asset transfer.

International transfers

Because service providers may operate in multiple countries, personal data may be processed outside your jurisdiction. Where law requires it, Deckavo will rely on recognized transfer mechanisms such as standard contractual clauses, adequacy decisions, or comparable safeguards.

Your privacy rights

Depending on your location, you may have rights to access, correct, delete, restrict, object to processing, port your data, or appeal a privacy decision. California and other U.S. state residents may also have rights regarding disclosure categories and sensitive data handling, while EEA, UK, and Swiss users may lodge complaints with a supervisory authority.

Deckavo does not sell personal information for money. If targeted advertising or similar regulated activities are introduced later, this Policy will be updated before those activities begin.

Children's privacy

Deckavo is not directed to children under the age at which independent digital consent is permitted in the relevant jurisdiction. If you believe a child has provided personal data without valid authorization, you should request removal through the designated support or privacy contact channel.

Policy updates

Deckavo may update this Privacy Policy from time to time to reflect service changes, regulatory developments, or operational needs. The current effective date and version are displayed on this page. Material updates will be highlighted through the product or another reasonably prominent channel.